Fine Grade LLC (“Fine Grade,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains what we collect, how we use it, the choices you have, and your rights under applicable laws.
This Policy applies to personal information collected through our website, contact forms, email, phone, SMS, social profiles we control, and any other online services that link to this Policy. It also covers information we collect offline when you contact us about our services.
1) Identifiers and contact information
Name, email, phone number, address, and similar details you submit when requesting a quote or contacting us.
2) Commercial and service information
Project details, service requests, notes about site conditions, work history with us, and scheduling information.
3) Payment and transactional information
If payments are processed, we or our payment processor collect transaction amounts, dates, and method. We do not store full card numbers on our systems.
4) Internet and device information
IP address, device and browser type, pages viewed, referring pages, and the dates and times of visits. This can be collected with cookies and similar technologies.
5) Communications and preferences
Emails, SMS messages you send to us, call details such as time and duration, and your marketing preferences.
6) Inferences
General preferences or interest categories we may derive to improve service relevance. We do not create profiles for unrelated purposes.
We do not intentionally collect sensitive personal information. Please do not submit government IDs, financial account numbers, health data, or precise geolocation unless specifically requested for a legitimate service need.
We use cookies and similar tools to make the site work, remember preferences, measure performance, and understand how visitors use our pages. You can manage cookies in your browser settings. Blocking some cookies may affect site functionality.
We disclose personal information only as needed for the purposes above:
We do not sell personal information for money. If we use third‑party tools for cross‑context behavioral advertising, this may be considered a sale or sharing under some state laws. See Your Privacy Rights for opt‑out options.
We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods depend on the type of data, the nature of our relationship with you, and legal requirements.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child provided information to us, contact us and we will delete it.
Your rights depend on where you live. We honor valid requests as required by law and will not discriminate against you for exercising your rights.
California residents (CCPA as amended by CPRA) may have the right to:
Virginia, Colorado, Connecticut, and Utah residents may have similar rights, including access, deletion, correction, portability, and opt out of targeted advertising and certain profiling. Utah consumers have rights under the Utah Consumer Privacy Act.
EEA, UK, and Swiss residents may have GDPR rights including access, rectification, erasure, restriction, portability, and objection to processing, along with the right to withdraw consent where processing is based on consent.
How to exercise rights
Email us at skiploaderpro@gmail.com or call (760) 277‑9548 with your request. We will verify your identity using information you provide and information we already hold. You can also designate an authorized agent as allowed by law.
Appeals
If we deny your request and you live in a state that provides an appeal right, you may appeal by replying to our decision email or contacting us again with “Privacy Appeal” in the subject line. If your appeal is denied, you may contact your state Attorney General.
Opt out of sale or sharing and targeted advertising
If we engage in activities that qualify as sale or sharing of personal information or targeted advertising, you can opt out by emailing us at skiploaderpro@gmail.com with “Opt Out of Sale or Sharing” or by adjusting cookie settings where available.
Do Not Track
We do not respond to browser Do Not Track signals at this time.
If you access our site from outside the United States, your information may be processed in the United States where laws may be different from those in your country.
Our website may link to third‑party sites and services. Their privacy practices are governed by their own policies. We are not responsible for those practices.
We may update this Policy to reflect changes in our practices or legal requirements. The “Last Updated” date shows when this Policy was most recently revised. Material changes will be posted on this page.
If you have questions about this Privacy Policy or our data practices, contact us:
Fine Grade LLC
Phone: (760) 277‑9548
Email: skiploaderpro@gmail.com
Address: 628 E 1900 S, Lehi, Utah 84043